Beiträge von Brian Wallace

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  • New installation

    I recently installed Dietrichs 16 to a new computer but I neglected to insert my D-Lock during the installation hence Windows 10 cannot recognise it now. I need to reinstal Dietrichs properly but do I have to uninstal the program that is there now. What is the best way to do that?

  • Unable to start hardlock service

    Hello Joe
    I can launch the program and it will give me the standard error message that no hardlock is found after I try to open a position on the project administration page. Even before I launch when I install the USB hardlock Windows tells me the driver has failed to install. "Hardlock USB 1.02 -no driver found"
    I've discovered that there are several Windows updates that have failed their install many times and that his virus program is has been expired for a year. I will advisel my friend to work with the trial version until he cleans up his computer. Brian

  • Unable to start hardlock service

    Hello Jens,
    Thanks for the quick response. Yes, I may have inserted the hardlock prematurely. I uninstalled the hardlock drivers on the Software list and installed the DVD drivers as you suggested. Still I get the same error messages.
    I uninstalled and deleted Dietrichs again, checked to turn off the virus program and installed everything again. Same result.
    My own laptop has the same OS and even the same manufacturer (ASUS). It installed from the same disc without a problem.My co worker has ITunes on his, and many games. This may not be an easy fix. Brian

  • Unable to start hardlock service

    I'm installing Dietrichs 10 to a co-worker's Windows 7 home premium 64 bit laptop in the hopes that he will be interested in buying a license. Installation proceeds smoothly until Windows configures Sentinel HASP Run Time. Message says:
    "Unable to start hardlock service with parameters 1119 5771. Error code: 48 5 595 577. "
    Then Windows compatibility assistant says: "This version of Windows requires all drivers to have a valid digital signiture."
    My laptop is the same and works fine.

  • What is - file type?

    That's right. I made a copy of my entire project and then deleted everything the other company didn't need, e.g my foundation wall and some exterior walls and windows. I sent them only the timber frame and let them build up their own renderings around that. The municipality and the carpenters will use their work, I use mine in the shop.

  • What is - file type?

    I purchased the export 3DS module in November last year for $375. I sent a frame model from Dicam which was imported as a single object into an archiCAD drawing. They were able to gain all the dimensions and textures from the imported model.