To re-install computer - and Dietrich's.

I probably cannot call hotline. I doubt, they'll do hotline support for version 7.03. Of course I don't really know, but I think it is a good guess.

Maybe I need a new hardlock driver / drivers? I am not exactly sure what is needed. Maybe the hardlock installation program, that originally would be on the CD. Because if I try to run the "installation of hardlock" in the Dietrich's program, it asks for the installation CD. Or in the old days, was the hardlock installation program on a floppy disk maybe? I saw a Dietrich's floppy disc today, when I was running through some old installation CD's. But I'd of course need something to read that floppy disc (if that was the solution).

Good morning.

But anyways - it doesn't really matter that it is an old version. To me Dietrich's is very important and it is very important for my company and my work. Without it I can't do my work. So I need to find a solution, so I'll try to write to Dietrich's support / hotline.

But let's sum it all up, as it looks now:

In the beginning of this week, I unfortunately had to have my computer reset. So Tuesday morning I could start to reinstall all my programs, copy back all my files and so on. Last but not least, I have been working to reinstall Dietrich's. The Dietrich's software is very important to me, it is important for my company / my work - I can't do my work and earn my living without it. So even though it is an old version I have (7.03), it is very very important to get it up and running, untill I hopefully someday can afford to buy the newest version. So I hope someone can help.

I have tried to (re)install Dietrich's in 2 ways: A) The "installation" route and B) the "copy program" route.

Version A.

I have a copy of the 7.03 installation CD on my computer. When I run autorun.exe and try to install the software, it says language file is missing. Is there anything to do about that? Maybe someone have some files I can copy into the copy of the 7.03 installation CD? I think it have worked before, but it may be some time ago.

Because I think that the last few times, I have used the "copy program" approach.

Version B.

I have a copy of the program from the C-drive on my computer / in my backup copy. I also for a long time have had part of the program located in another location than the C-drive, to protect these things, like I think material database, wall macros etc. So when I copy program to C-drive, do the shortcut on desktop etc., it essentially looks good. Only thing is that I can't install the hardlock / USB dongle (no. xxxxx). Does someone have an installation program, to do the installation of the hardlock?

I hope someone can help with this, so I can get the program up and running.

Dietrichs installation error (language), pic1, 21-01 2023.jpg

Dietrichs installation error (language), pic2, 21-01 2023.jpg

Dietrichs paths, 21-01 2023.jpg

Dietrichs hardlock installation, pic1, 21-01 2023.jpg

Dietrichs hardlock installation, pic2, 21-01 2023.jpg

I was checking something in my copy of the 7.03 CD. And one thing is that it looks like there are language files (if that are the installation language files, that the installation program needs) - but can it be that they are located in a wrong place?

Another thing is the hardlock indtallation driver in the copy of of the 7.03 CD. I tried to run that and as allways it says that installation is succesful, but the Dietrich's program still cannot find my hardlock. The kunde.dat file is located in E:\F-drev\4) Dietrichs 7_03\Content_of_7_03_CD\Dietrichs07\Windat in the copy of the 7.03 CD and in the program on the C-drive it is located in C:\DIETRICHS07_03\WINDAT.

Content of 7_03 CD, pic1.jpg

Content of 7_03 CD, pic2.jpg

Content of 7_03 CD, pic3.jpg

Maybe it is a matter of using a newer hldrv32? Maybe to download it from here?:

Aladdin hldrv32 Driver Download - hldrv32.zip (921342)

But then under device manager, there seems to be two USB things that it could be. Is it both I should update the driver for??

Device management list.jpg

- And is it worth trying? Because the Dietrichs software says it cannot find my individual hardlock.

Anyone have some good ideas - or exact ideas how to make the program work - based on my messages from

• Saturday, 8:13 am

- and forward?? I really need the program to work, untill I'll hopefully someday will be able to buy a new version. Else there is a lot work that I used to do and live from, that I can't do.

By the way - an update:
I got an HASPUserSetup file from Dietrich's, that is newer (2020 version) than the one I had, but older than the one I had found my self (2022 version). So I tried to uninstall the 2022 version and installed the 2020 version, with right click and run as administrator. If the latter means anything I don't know, because I am the only user of the computer. But the fact is that the PlanCad program worked after that. But when I try to open a 3D position, the program (still) just closes. So the question is now:

How to fix that? Does that have anything to do with "hldrv32", that I think I also installed before (but perhaps not with right click and rus as administrator) - or is that included in "HASPUserSetup"?? Or does it not have anything to do with why the 3D position does not open and program just closes?

I just tried something else: I was thinking to try to run the Dietrich's program from the copy of it from my external HDD. I found menue.exe in WINEXE and rightclicked on that, and run as administrator. But there came an error message: "Menue.exe - system error. The execution of the program code cannot continue, because dgz.dll was not found."

What does that exactly mean?

It works now! I just did something out of curiousity, with regards to the dgz.dll file. It is in the WINDAT folder and here is also a DHPZen program. So I tried to rightclick on DHPZen and run it as administrator. And it opens the Dietrich's program main menu. I then tried to open a 3D position - and it actually opened and works.

So - does that mean that I have been using the wrong program shortcut / the wrong program menu untill now - the menue.exe? While I actually should have used the DHPZEN.exe in stead? Maybe - because it works!?