Reinstall Dietrich's

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  • I want to uninstall Dietrih's and then to reinstall it. First things first: how do I uninstall de program. I cannot find it in the "Add/ Remove Programs", and I don't find anywhere the uninstall option, not in the Start-Programs, not in the Dietrichs05 folder. What should I do?
    And another thing, how can I save all the data bases, and the setting that I've done? This could be very helpful. :user:

    Brasov(Kronstadt), Romania
    Dietrich's v6.01

    • Offizieller Beitrag

    Hi George,


    DO NOT UNINSTALL the program!! All settings will be lost!!


    Install the new version as "parallel installation" and take over the settings from your actual version. The install routine will do that for you. It will find all versions, that have a link button on your desktop.
    When the new version is running, you can delete the old version by removing the folder. There is no uninstall routine. Attention: DO NOT DELETE the PROJECT FOLDER, if you have any data inside it!

  • First time I had the Dietrich's v504 installed, and then I've upgraded that with tha versions 6.01 and so all the data bases and setting migrate to the new version. But now I have some problems with the prgram and I presume that a reinstall will do the trick. Plus the Project Data 6.01 doesn't even start now, it just freeze when the logo appears. So I don't know what else to do. Maybe the loss of the setting will not be such a big problem, but I have to do something or else I cannot use the program, or maybe you have another suggestion, I'm open for any other suggestion. ](*,)

    Brasov(Kronstadt), Romania
    Dietrich's v6.01

  • Sorry if I sound dumb, but why few weeks later and not now? Is there an issue that I have to keep in mind?

    Brasov(Kronstadt), Romania
    Dietrich's v6.01

    • Offizieller Beitrag

    When I once made a new installation and worked with it, I saw that f.e. some toolbar settings were not so as I was used to have. Instead of making total new settings, I could look into the old version just for having a template. Maybe there are some other things like this.

  • I am going to update my Dietrichs - I have v.6.02, but I am going to update it with new modules, and higher level on existing modules.


    Earlier I have found that to get the same "program" as before (t.ex. when I installed it on my laptop - the only thing that is necessary to copy from one computer to another is the HRB-folder. Now I am used to have both project and HRB folder outside of the Dietrichs installation folders on the C-drive. Now I have them in different folders maybe on another drive. Then I just change settings / paths in the new installation.


    I think I could do the same here. But I am not sure what is the best - parallel installation or update??

    Sincerely Yours. M. Sc. E. Thorvald, Denmark
    (Dietrichs version 7.03).

  • Hi Thorvald,


    it is not only the "HRB"-Directory that contains personalized files. The easiest way for you to keep all necessary files is to make an "Update" or "Parallel" installation.
    The only difference between an Update and a Parallel installation is that after making an Parallel installation you have two different Dietrich's Installations on you computer, while you have only one with an "Update" installation.


    Best regards,


    Jens

    Jens Krause

  • Ok - perhaps I will use "update". I see no reason to have two versions of the same program.

    Sincerely Yours. M. Sc. E. Thorvald, Denmark
    (Dietrichs version 7.03).

  • I have problems with this installation.
    --------------
    Now I have finally received the software and new hardlock key. I have problems with installing the program. There have gone something wrong with something, as you can see at the picture (it shows, that the automatic playback of CD is not working). First time there was no problems there. But the installation went wrong. Maybe because I forget to install the hardlock device driver before I put it in the computer?


    And after I try to uninstall the hardlock driver, and install again, but then I have to go directly to the setup.exe on the CD, in stead of "automatic play". I try parallel and update, but when I start the program it wants to run like evaluation version.


    So now I don't know what to do. I was thinking to delete everything about Dietrichs from the C-drive and from desktop, and then make a new installation. Maybe that will work!? Since I have saved my project-folder and HRB-folder elsewhere than on the C-drive - these things will not be lost. So it will be a minimum I will loose, I think?


    I look forward to your quick response.
    ------------------[/i]

    Sincerely Yours. M. Sc. E. Thorvald, Denmark
    (Dietrichs version 7.03).

  • I can add, that I have already version 6.02, and the new is also 6.02 but updated with some modules I did not have before, and upgrading to premium version etc. Can there be something there?

    Sincerely Yours. M. Sc. E. Thorvald, Denmark
    (Dietrichs version 7.03).

  • And here is my programs - what will happen if I delete these 3 folders, and then make a new installation??


    - DHPDBA
    - DIETRICHS06
    - DIETRICHS06_02


    The last one was because I needed to give it another name during installation.

    Sincerely Yours. M. Sc. E. Thorvald, Denmark
    (Dietrichs version 7.03).

  • Hi Thorvald,


    I do not see the point in re-installing your system, uninstalling and installing hardlock drivers and so on if you only want to update your licence. The only thing that you have to change is your customer data, which means replacing one single file!
    Please write an email to the Dietrich's Hotline with the following information:


    -Your Hardlock number
    -What is the error message that you get when you try to start the program


    Best regards,


    Jens

    Jens Krause

  • I think that the point is, that my software seat is new - new hardlock key and so on. I have written a e-mail to hotline with the requested information.

    Sincerely Yours. M. Sc. E. Thorvald, Denmark
    (Dietrichs version 7.03).

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